Privacy Policy

Privacy Policy

At UDO (“we,” us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.e-udo.com](the “Site”) or interact with our services, including our energy jewelry and personalized “Energy Quiz”.

Please read this policy carefully. By using our Site and services, you consent to the practices described herein.

1. Collection and Use of Personal Data

Personal Data refers to information that can identify you directly or indirectly. We collect data to provide and enhance our unique services centered around energy and intentionality.

What Personal Data We Collect:

• Data You Provide Directly:

  • Account & Purchase Data: When you make a purchase or create an account, we collect your name, billing/shipping address, email address, phone number, and payment information.

  • Energy & Preference Data: This is unique to UDO. When you voluntarily participate in our “Energy Quiz”, we collect your responses to generate a personalized energy profile and product recommendations. You may also provide data when contacting customer support or submitting a product review.

• Data Collected Automatically:

  • Device & Usage Data: We collect information about your device (e.g., IP address, browser type) and how you interact with our Site (e.g., pages viewed, items clicked) to improve performance and security. This may involve the use of cookies (see Section 3).

How We Use Your Personal Data:

• To Provide Our Core Services: To process and fulfill your orders, manage your account, and to generate and deliver your personalized “Energy Quiz” report.

• To Communicate with You: To send transactional emails (order confirmations, shipping updates) and, subject to your prior express consent, to send marketing communications about our products, services, and energy philosophy.

• To Improve & Develop: To analyze trends, conduct research, and improve our Site, product offerings, and the quiz experience based on legitimate business interests.

• For Safety & Security: To monitor and prevent fraud, abuse, or illegal activity, protecting both our business and our customers.

2. Sharing of Personal Data

We do not sell your personal data. We share it only in limited circumstances:

• With Service Providers: We engage trusted partners who assist us in operations, such as Shopify (our e-commerce platform), payment processors, email delivery services, and analytics providers. They are contractually bound to protect your data.

• For Legal Compliance: If required by law, legal process, or governmental request, we may disclose data to protect our rights, privacy, safety, or property, or that of the public.

• Business Transfers: In connection with a merger, sale, or business transfer, your data may be transferred as part of the assets.

3. Cookies and Similar Technologies

We use Cookies (small text files stored on your device) to ensure the Site functions properly, to remember your preferences (like items in your cart), and to understand how visitors use our Site. You can control cookie settings through your browser.

4. International Data Transfers

Your Personal Data may be transferred to and processed in countries other than your own, including the United States where our service providers like Shopify are based. We ensure appropriate safeguards are in place for such transfers as required by applicable laws.

5. Your Rights (For EEA/UK/California Residents and Others)

Depending on your location, you may have rights regarding your Personal Data, including:

• Access, Correction, & Deletion: You can request access to, correction of, or deletion of your personal data.

• Restriction & Objection: You may object to or request restriction of certain processing.

• Data Portability: You may request a copy of your data in a structured format.

• Withdraw Consent: Where processing is based on consent (e.g., marketing emails), you can withdraw it at any time by using the unsubscribe link in our emails or contacting us.

• Opt-Out of Sale/Sharing (For CA Residents): We do not sell your data as defined under the CCPA/CPRA.

To exercise these rights, please contact us using the details in Section 10. We will respond within a reasonable timeframe and may need to verify your identity first.

6. Special Note on Our “Energy Quiz” Data

This section is a core differentiator for UDO. Your quiz responses are used solely to create your personalized energy profile and enhance your experience with our brand. We treat this data with the utmost sensitivity. It is not used for automated decision-making with legal effects and is not shared with third parties for their marketing purposes.

7. Data Security and Retention

We implement reasonable organizational and technical measures to protect your data. However, no method of transmission over the Internet is 100% secure. We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our Site and services are not directed at individuals under the age of 16. We do not knowingly collect Personal Data from children. If you become aware a child has provided us with data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this policy periodically. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after such changes constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: ejoinscm@gmail.com

If you are located in the European Union and wish to contact our EU Representative on data protection matters, please email the address above with “For EU Representative” in the subject line. EC|REP: Apex CE Specialists GmbHGrafenberger Allee 277, 40237 Dusseldorf, DEE-Mail: Info@apex-ce.com